As the area's exclusive Caterpillar dealer, Ohio CAT provides and services Caterpillar equipment, engines, and related new, used and rental products. Customers of Ohio CAT can expect product quality and durability backed by exceptional customer service. Ohio CAT service emphasizes customer support after the sale — a tradition held since the organization's inception in 1945. Ohio CAT's promise, "The Quality You Expect. The Service You Deserve," expresses this commitment to customer service.
Notably, a core component of Ohio CAT's service philosophy is product support. Hundreds of trained and dedicated service technicians work 24/7, providing equipment service and consultative support in the field, in the shop, and behind the counter. This support includes a vast parts network and an online catalog of more than 1.4 million parts, most of which are available within 24 hours. While Ohio CAT's capabilities are vast in scope, its strength can be attributed to its deep Ohio roots. Originally based in Columbus, Ohio CAT moved to Cleveland in 1946. Today, Ohio CAT remains a Cleveland-based operation with more than one-thousand employees across 26 branch locations throughout Ohio, northern Kentucky, and southeastern Indiana.
Ohio CAT strives to be the top performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power and protect our world.
Ohio CAT's Corporate Mission, as a sales and service enterprise, is to create exceptional value for our Customers and our Communities through proud, knowledgeable and engaged employees who consistently exceed customer expectations.
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